Georgia Department of Human Services Phone Numbers and Emails

Toll-Free Number:

  • (866) 552-4464
Send Message


  • (800) 436-7442

Child Protective Services:

  • (855) 422-4453
    Child abuse or neglect

Dhs Constituent Services:

  • (404) 651-6316

Division Of Aging Services:

  • (800) 878-6442
    Adult Day Care
  • (404) 657-5258

Division Of Family And Children Services:

  • (877) 210-5437
    Adoption And Foster Care
  • (877) 423-4746
    Benefits Applications and Questions
  • (800) 603-1322
    Specific children available for adoption
  • (404) 657-3433

Electronic Benefits Transfer:

  • (888) 421-3281

Limited English Proficiency / Sensory Impairment (Lep/si) Program:

  • (770) 342-4905

Media Inquiries:

  • (404) 656-4937

National Human Trafficking Resource Center:

  • (888) 373-7888

Office Of Facilities And Support Services:

  • (404) 656-4427

Office Of Financial Services:

  • (404) 656-2072
  • (404) 656-4319
  • (404) 656-4942
  • (404) 656-4891
  • (404) 656-9793
  • (404) 656-4351
  • (404) 463-6872
  • (404) 656-2491
  • (404) 657-5605

Office Of General Counsel:

  • (404) 463-0590

Office Of Human Resources:

  • (404) 656-6750

Office Of Information Technology:

  • (404) 656-5540

Office Of Inspector General:

  • (844) 694-2347
    Reports of fraud waste and abuse in all DHS

Office Of Legislative Affairs And Outreach:

  • (404) 656-4804
  • (404) 651-6815
  • (404) 657-1894

Office Of Procurement And Contracts:

  • (404) 463-2426
  • (404) 656-4613
  • (404) 656-6270
  • (404) 656-4861

Residential Child Care Licensing Unit:

  • (404) 657-9651

Statewide Georgia Hotline For Domestic Minor Trafficking:

  • (844) 842-3678

Georgia Department of Human Services Emails:

Customer Service
General Info
Division of Family And Children Services, Limited English Proficiency / Sensory Impairment (LEP/SI) Program, Office of Information Technology, Residential Child Care Licensing Unit
Jobs/ Career
Director of Communications
Report Fraud
Office of Inspector General
Is this your business?
More phone numbers and emails Less phone numbers and emails

Georgia Department of Human Services Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    70% phone 30% email
  • The best phone number to call Georgia Department of Human Services is 8665524464. 81% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Saturday. The average call time is 2 minutes.

  • People call Georgia Department of Human Services mainly because of product/ service, request for information and activation/ cancellation.

View full overview ›

How to Contact Georgia Department of Human Services Customer Service?

Most Popular Number:

(866) 552-4464
Total calls: 63 Last call: May 24, 2024

The Georgia Food Stamps customer service number is 1-877-423-4746. You can call Georgia EBT customer service for general questions about their services. You can also use this Georgia Food Stamps phone number if you are not sure which contact to call on your inquiry.

The GA EBT customer service number to talk to a person about Adult Protective Services, Community Care Services, and Elder Rights and Advocacy is 1-866-552-4464. To submit an Open Record Request at the Office of General Counsel, call 1-404-463-0590. The Georgia Department of Human Services phone number for the Residential Child Care Licensing Unit is 1-404-657-9651. The Georgia EBT phone number to report fraud is 1-844-694-2347.

The Department of Human Services Georgia does not provide the live chat option. However, you can message them online using the contact form. Visit their Contact Us page and select the Online Form option. Complete it with the required information, and the customer support team will get in touch with you, offering ways to resolve the problem or providing the information you need after they investigate your issue.

You can also use the help of their virtual assistant. To initiate the conversation with the chatbot, use the Accessibility link at the bottom of the homepage and click the chat icon in the bottom right corner of the screen.

The GA EBT customer service email address for general inquiries is You can send your questions and request assistance or consultation using this email. To get in touch with the Office of Human Resources for employment verification and HR matters, email You can send reports of fraud and abuse to the Office of Inspector General at To contact the Residential Child Care Licensing Unit, write to The Director of Communications is available at the following email address:

You can also email the Help Center using the online form on their website. You will find it on the Contact Us page in the Message section.

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Contact Information

Georgia Department of Human Services Website:

Georgia Department of Human Services Help Center:

Corporate Office Address:

Georgia Department of Human Services
2 Peachtree Street N.W. 29th Floor
Atlanta, Georgia 30303
United States

Other Info (opening hours):


Monday - Friday: 09:00 - 17:00

More contact details


+1 (404) 463-5496

Georgia Department of Human Services Rating Based on 4 Reviews

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Summary of Georgia Department of Human Services Customer Service Calls

01:57 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Georgia Department of Human Services?

Product/ Service Question:

  • “My food stamp case”
  • “Can't get ahold of caseworker...”
  • “Foodstamps”

Request for Information Question:

  • “Need to speak to speak with customer support”
  • “Help with gateway”
  • “Questions benefits”

Activation/ Cancellation Question:

  • “To get my Snap benefits i got my letter in the mail today so I could not renew my application”
  • “Renewal appointments”
  • “Cancel my ebt benefits”

Cards Question:

  • “I need a card number”

Website/ Application Question:

  • “Application”

Staff Question:

  • “Speak with customer service about snap”

Shipping and Delivery Question:

  • “I didn't get my damn food stamps”

Return/ Replace Question:

  • “Change adress for EBT card”

Account Question:

  • “I think my gateway portal was hacked and I've been trying to get in touch with my caseworker and people at the office and I'm yet to receive any call back everybody's messages are full and I still haven't received my money from the government account”

Other Question:

  • “To get my Snap benefits”
  • “Ebt did not post”
  • “Snap”



Human resource dept athens ga/ state wide is intended to provide Georgia with customer-focused human services that promote child and adult protection, child welfare, stronger families and self-sufficiency. It includes the Division of Aging Services, the Division of Child Support Services, and the Division of Family and Children Services. Georgia Department of Human Services was formed in July 2009 as part of the reorganization of the former Georgia Department of Human Resources, which had served Georgia since 1972. Human resource dept athens ga/ state wide currently delivers a wide range of human services designed to promote self-sufficiency, safety and well-being for all Georgians. The department is one of the largest agencies in state government with an annual budget of $1.8 billion and 10,000 employees. It is comprised of 3 Divisions and 7 Offices.

Georgia Department of Human Services reviews and complaints

Georgia Department of Human Services is ranked 98 out of 1579 in Governmental Organizations and Politics category

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